Legal
Privacy Policy
Who we are
This Privacy Policy explains how ULO GROUP ("we", "us") collects and uses information you submit through ulo-group.com, including quote requests, contact forms, and newsletter subscriptions.
ULO GROUP is based in Taizhou, Zhejiang, China. For privacy questions, email sales@ulogroup.com or call +86 172 8068 7869.
Information we collect
When you ask for a quote, contact us, or subscribe, we collect the details you choose to send, such as:
- Name, company, business email, and phone or WhatsApp number
- Country or region
- Product interest, project requirements, and the message you write
- The page you submitted the form from
Products you add to a quote stay in your browser until you submit the form or clear site data. That list is not sent to us until you submit.
How we use it
- Reply to inquiries and prepare quotations
- Send a newsletter only if you subscribe
- Operate and secure this website
We do not sell personal information.
Sharing and retention
We share information only with staff and service providers who need it to handle your request, such as email delivery, or when the law requires it.
We keep inquiry and contact records for as long as needed to respond, keep a business record, and meet legal duties. You can ask us to delete a newsletter subscription.
Your choices
You may ask what information we hold, ask for a correction, or ask us to delete it, using the contact details above.
Last updated: 21 September 2026.